Refund policy
Last Updated March 2026
Daughter's Dahlias & Blooms takes great pride in growing, dividing and packing premium dahlia tubers and we want every customer to have great success using our products. Because of the nature of agricultural and seasonal items, returns are limited, and refunds or replacements are evaluated on a case-by-case basis as outlined below.
Refund Policy:
Dahlia tubers are living, perishable items and therefore once shipped, are NOT returnable.
We do not refund for damage due to bad weather, rot after planting, viruses, pests, poor field conditions, negligence or plant performance.
Please inspect your tubers immediately upon arrival. If you believe there is an issue with your tubers such as significant damage during transit, a clearly non-viable tuber, or an incorrect variety (based upon the markings on the tuber) please contact us at daughtersdahlias@gmail.com within in 7 days of your order arriving.
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the tubers and packaging
If, after review, we determine that the issue qualifies, we may offer a replacement or a refund at our discretion, depending on availability and timing within the season.
Refund Processing:
If a refund is approved:
- Refunds are issued to the original payment method
- Processing typically occurs within 10-15 business days
- Additional time may be required for banks or credit card companies to post the refund
Shipping Related Issues:
Daughter's Dahlias & Blooms is not responsible for delays or damage caused by circumstances beyond our control one an order has been handed off to the shipping carrier, including but not limited to weather events or carrier delays. However, we will always review concerns submitted promptly and in good faith.
Contact Us:
If you have questions about this policy or need assistance with an order, please contact:
daughtersdahlias@gmail.com